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Oa629e's profile
Employee

Employee

 • 

2 Messages

Friday, February 22nd, 2019 1:38 AM

Returned Phone Lost?

Good morning, 

 

I purchased a phone on the 23 of January via online as a gift. Within 2 weeks the device was returned using the return label given to me.

 

i called in to verify last week and just now and the phone has been shipped according to USPS but not with AT&T according to AT&T.

 

9202390100721412495535

shows picked up by shipping agent.

 

 

 

can anyone help me please?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

ACE - Expert

 • 

14.4K Messages

5 years ago


@Oa629e wrote:

Good morning, 

 

I purchased a phone on the 23 of January via online as a gift. Within 2 weeks the device was returned using the return label given to me.

 

i called in to verify last week and just now and the phone has been shipped according to USPS but not with AT&T according to AT&T.

 

9202390100721412495535

shows picked up by shipping agent.

 

 

 

can anyone help me please?


File a complaint with the BBB. If the shipping agent picked it up, you and the USPS have done your part. 

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