Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Need help understanding your bill?
anneforte's profile

Contributor

 • 

3 Messages

Thursday, October 1st, 2015 8:38 PM

Retention

I need help, please.  I have been a Business customer wtih PacBell/Cingular/AT&T for decades.  I am having trouble getting help with my plans, and we are ready to move to a different carrier.  I would prefer not to do that.  Is there anyone in AT&T who can assist me?

Thanks!

ACE - Expert

 • 

13K Messages

8 years ago

What kind of help are you needing? Maybe someone here can give you some advise how to proceed.

 

Contributor

 • 

3 Messages

8 years ago

I've been trying to get advice on the best situation available for our business account (land lines, U-verse, and wireless) and have been unable to get any.  I was trying to get a direct number to speak to someone in Retention as a last resort.

ACE - Expert

 • 

13K Messages

8 years ago

Try sending a private message to @ATTMobilityCare through this forum with your account and contact information and concerns. They will usually get back to you within 2 working days.

Contributor

 • 

3 Messages

8 years ago

Thank you!

Not finding what you're looking for?