Contributor
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3 Messages
Retention
I need help, please. I have been a Business customer wtih PacBell/Cingular/AT&T for decades. I am having trouble getting help with my plans, and we are ready to move to a different carrier. I would prefer not to do that. Is there anyone in AT&T who can assist me?
Thanks!
kdfederer
ACE - Expert
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13K Messages
8 years ago
What kind of help are you needing? Maybe someone here can give you some advise how to proceed.
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anneforte
Contributor
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3 Messages
8 years ago
I've been trying to get advice on the best situation available for our business account (land lines, U-verse, and wireless) and have been unable to get any. I was trying to get a direct number to speak to someone in Retention as a last resort.
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kdfederer
ACE - Expert
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13K Messages
8 years ago
Try sending a private message to @ATTMobilityCare through this forum with your account and contact information and concerns. They will usually get back to you within 2 working days.
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anneforte
Contributor
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3 Messages
8 years ago
Thank you!
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