Skip to main content
AT&T Community Forums
Learn how to Get the iPhone 12 Now!



2 Messages

Fri, Dec 25, 2015 4:03 PM

Removed: Mobile Share Value iPhone (??)

Hello all,


I upgraded to the iPhone 6s earlier this year as a continued Next customer. This month I realized I should have chosen the 6s Plus and decided to bite the bullet and pay off the 6s to trade in for a 6s Plus, continuing under a new Next 24 plan. After selecting my Next 24 plan, paying the tax, etc. I receive my confirmation (minus my installment payments) as follows:


Plan: Mobile Share Value 2GB with Rollover

Features: Removed:
Mobile Share Value iPhone on 4G LTE
with Visual Voicemail


^^ Should I be concerned about this "Features" removal bit? My new plan shows the Mobile Share Value above this removal statement; however, I obviously don't want to loose Mobile Share...


Why has the confirmation of my new Next plan show like this? I also have a company credit and a promo credit until April, 2016 - (due to AT&T overcharges I reported). Will I loose those as they are not listed? Just want to check as I just dropped a bunch of clams on this early upgrade and want my bill to be clear.


Thank you in advance for any clarity offered.


Accepted Solution

Official Solution


ACE - Sage


78.5K Messages

5 years ago

Don't worry about it.  You still have your existing plan with your new phone as long as you didn't cancel your account 


🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.



2 Messages

5 years ago

Whew. Thank you. I certainly hope they simplify their plans in the comming years.

Get started...

Ask a new question