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Proration of Final Bill
I recently transfered to Verizon from AT&T due to AT&T's inferior coverage in my area (otherwise happy with service but just couldn't deal with frequent dropped calls from my home/office). I fulfilled my contract earlier this year. I called billing and was told they can't prorate the final partial month. When I signed up I paid for a prorated month of service and don't understand why AT&T can't prorate the last month of service. Is there a supervisor I can talk with - not getting anywhere with customer service agent!