New Member
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1 Message
Primary phone number
My husband passed away and I am giving our youngest son his phone number. When I look at my account online his number is marked as primary. The account is in my name. How do I change my number to primary?
New Member
•
1 Message
My husband passed away and I am giving our youngest son his phone number. When I look at my account online his number is marked as primary. The account is in my name. How do I change my number to primary?
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.6K Messages
4 months ago
Call and ask them to make your number primary. That is not something you can do online.
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ATTHelp
Community Support
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221.6K Messages
4 months ago
Hi there @Nklabacka, our condonlences go out to you and your family. We're here to assist with the change of the primary number.
Let's meet in a direct message. As stated by @sandblaster, contacting AT&T is the best option to change the account. Locate the chat icon in the upper right-hand corner of the forums page next to the bell icon.
We appreciate your patience and look forward to assisting you soon.
Ashley, AT&T Community Specialist
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