Possible to Pay ETF Fee to get out of Contract but Keep Service & Lines?
I'm sure you're wondering why I'd want to do such a thing. I would like to pay the ETF to get out of my current 2 year commitment so that I will not be charged additional "access fees" each month because I have a mobile share plan & am under contract. I still however, want to keep my plan and all lines. There's a backstory to this that I will include below however, it may not be necessary to read through it to answer my question.
I recently called ATT because I was considering canceling my service and going elsewhere. They offered me $450 off any new phone for each line that I would be wiling to sign a 2 year commitment for. I asked the retentions rep more than once if this would have any effect on my current plan and or result in any additional fees. I was told no. I was also told that the upgrade fees would be waived. I took them up on that offer for 3 out of my 4 lines.
The phones arrived and all was well. However, I went over my bill a few days ago and noticed that my "Access Fee" had gone from $15/line to $40/line. The one line that I had not signed a commitment for was still $15. There were also 3 upgrade fees on the bill.
I called ATT and got them to waive the upgrade fees. I inquired about the access fees increasing and was told that because my plan is a mobile share plan and I was under contract, access fees would be $40/line. If the line made no commitment, it would still be $15/line. The rep told me my only options were to return the phones so that I would not be under contract, or keep them and deal with the increase in fees.
My only issue is that I no longer have one of the phones in my possession so I can only return 2. I want to pay the ETF fee on the line associated with the phone I cannot return. I still want to keep my service and all lines for the time being though. That way I am not charged increased monthly service fees and I have the flexibility to start looking into other carriers.
Any idea if this might be doable?