New Member
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1 Message
Ported one line out of At&t but now i would like to bring it back
I had 3 lines with At&t. After paying a phone off i tried "saving" money by porting the line out to another provider. It was 25 days ago. I am not happy with the service and would like to bring the line back to AT&T with my others. I have chatted with customer service, who told me they could not help. I then went to a corporate store and the representative was very confused as what to do. I have the port out pin for the number. Who do i need to speak to so i can bring this line back?
MicCheck
ACE - Expert
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12.7K Messages
2 months ago
I can't imagine what the trouble would be. Maybe leave out the part about the line formerly being with AT&T and just say you want to port in a phone number to add another line?
You should also be able to log into your account online and place the order yourself.
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ATTHelp
Community Support
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207.4K Messages
2 months ago
Hello, @kristist2008! We want to help you port your number back over to AT&T.
Thank you to the ACE for your input!
We recommend you contact the Port Activation Center (PAC) in regard to porting your number back over to AT&T. They can be reached at 888-898-7685, and their hours of operation are Monday through Friday from 9:00AM-11:00PM EST, and Saturday and Sunday from 9:00AM-6:00PM EST.
We hope this information helps, and please let us know if you have any additional questions.
Thank you for reaching out to the AT&T Community Forums!
Rachel, AT&T Community Specialist
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