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R

New Member

 • 

1 Message

Fri, Oct 2, 2020 5:58 PM

PORT not done

Its been over 72/hours and Consumer Cellular is still waiting for response form ATT to release so that my service can start. I am with out a phone

ATTHelp

Community Support

 • 

171.5K Messages

1 y ago

Hello @rmstephney3,

 

We can definitely provide you with some more information on this.

 

Your number transfer may take up to 3-5 business days to complete if you ordered your new phone or SIM card online/over the phone.

 

Please keep in mind that your old phone will still work until you activate your new phone or SIM card.

 

Please review our article at the link provided to Learn more about number transfer timelines.

 

You can also stay updated and Check your number transfer status online at the link provided

 

Hope this helps!

 

Sean, AT&T Community Specialist

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