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1 Message

Wednesday, July 7th, 2021 1:28 AM

Person who doesn’t live here uses our address

I do not have any at+t services but someone used our address for their account and we keep getting their statements. How can I contact customer service without having an at+t account 

Accepted Solution

Official Solution

ACE - Expert


64.6K Messages

2 years ago

It won’t do any good to contact customer support since it’s not your account. It’s possible the real account owner has a nearly identical address and ATT just has it wrong. All you can do is mark the statements with “not at this address” and return to sender.

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