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Alexxonetwo's profile



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Wednesday, June 19th, 2019 4:04 AM

Pending Port Approval



I submitted an order for a new line and opted to transfer my phone number. I since now decided that I didn't want to transfer my number, is it too late? I need a new phone as soon as I can so my work can get ahold of me, my old one broke and I really don't want to wait to transfer my number. I'm new to AT&T so I'm not really sure how things work as I am coming from prepaid. 


Thanks in advance!

Community Support


231.2K Messages

5 years ago

Hi, @Alexxonetwo,


We'd love to point you in the right direction for this. For assistance on cancelling the porting in of your previous number, please call 888.898.7685. They're available from 7am until 1am Eastern, seven days a week. 


Have a great day!


James, AT&T Community Specialist

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