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New Member
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3 Messages
Wednesday, January 11th, 2023 5:18 PM
Past call history
I need to access call history back to 2014. How can I do this?
Questions
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Updated
5 months ago
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Accepted Solution
Official Solution
sandblaster
ACE - Expert
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63.9K Messages
5 months ago
You can’t. ATT only keeps records back 7 years. 2014 records are long gone.
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Accepted Solution
skeeterintexas
ACE - Expert
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25K Messages
5 months ago
16 months is available on line. Older than that you'll have to call & request them. There is a charge of $5 for each month of records.
(edited)
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Cndlou
New Member
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3 Messages
5 months ago
Thank you!
do you know how I can get the available records?
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ATTHelp
Community Support
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215K Messages
5 months ago
We're here to assist you with accessing your available call records, Cndlou.
Thank you, sandblaster for the information.
You can view, sort, or download your call history from a smartphone, tablet, or computer of your call log.
Select a heading such as Name or Number to sort by caller
Please let us know if you're able to view your call records with the information provided. Thank you for reaching out to AT&T Community Forums.
Marilyn, AT&T Community Specialist
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Cndlou
New Member
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3 Messages
5 months ago
Thank you so much!
I’ll call tomorrow!
BTW…
I love that I can still remember my home phone number! I have to change my pw nearly every time I log on! I can’t keep up!😳😂
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sandblaster
ACE - Expert
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63.9K Messages
5 months ago
If you call for bill reprints, make sure you request the detailed bill that includes call and text logs. Otherwise all you will get is billing information and a summary of calls and texts.
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