Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need help understanding your bill?
Cndlou's profile

New Member

 • 

3 Messages

Wednesday, January 11th, 2023 5:18 PM

Past call history

I need to access call history back to 2014. How can I do this?

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

63.9K Messages

5 months ago

You can’t. ATT only keeps records back 7 years. 2014 records are long gone.

Accepted Solution

ACE - Expert

 • 

25K Messages

5 months ago

16 months is available on line.  Older than that you'll have to call & request them.  There is a charge of $5 for each month of records.

(edited)

New Member

 • 

3 Messages

5 months ago

Thank you!

do you know how I can get the available records?

ATTHelp

Community Support

 • 

215K Messages

5 months ago

We're here to assist you with accessing your available call records, Cndlou.

Thank you, sandblaster for the information. 

You can view, sort, or download your call history from a smartphone, tablet, or computer of your call log.

  • Go to  phone features.
  • Select the call history tab.
  • Do one of the following
    Select a heading such as Name or Number to sort by caller
  • Use the Up or Down arrow to display your results in ascending or descending order
  • Download Call Logs in XLS, CSV or PDF file formats.

Please let us know if you're able to view your call records with the information provided. Thank you for reaching out to AT&T Community Forums.

Marilyn, AT&T Community Specialist

New Member

 • 

3 Messages

5 months ago

Thank you so much!

I’ll call tomorrow!

BTW…

I love that I can still remember my home phone number! I have to change my pw nearly every time I log on! I can’t keep up!😳😂

sandblaster

ACE - Expert

 • 

63.9K Messages

5 months ago

If you call for bill reprints, make sure you request the detailed bill that includes call and text logs. Otherwise all you will get is billing information and a summary of calls and texts.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.