New Member
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1 Message
Passcode needed to access account I never set up
AT&T keeps asking me for a passcode, i never set it up. HOW can i have the code then??? Everytime i use the reset function AT&T sends the wrong code that wont match so i cant get into my account. My phone doesn't work at all, i need a ESIM but i cant access my account to fix it. had this phone for 2 days now and i regret switching all my lines since i cant even use it.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
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104.2K Messages
3 months ago
So as a new customer:
Did you create access ID?
https://www.att.com/support/article/my-account/KM1008917
Alphanumeric password
https://www.att.com/support/article/wireless/KM1009012/
4 - 8 digit passcode.
https://www.att.com/support/article/wireless/KM1051385/
Until you create, or reset the passcode, the default is last 4 of you SS#
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