Help for account, billing & more

New Member


9 Messages

Sat, Aug 29, 2020 3:17 AM

Ordered new service and the sim cards say for IPhone 8 and IPhone 8 plus

I recently ordered at&t over the phone and the email says it is for iPhone 8 and iphone 8 plus. This has happened twice. I already canceled first order and recorded it and it happened a second time. Me and my wife have the samsung galaxy z flip and the note 20 ultra. The at&t representative was certain that she put in everything correctly and she used the Imei numbers for my phones. Will these sim cards work for our phones? I don't understand why the sim cards keep saying it is for iPhone 8 and iPhone 8 plus when they put the Imei number in

No Responses!
Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.