Opt Out of CPNI
Why are customers unable to opt out of CPNI from ATT website? https://www.att.com/ecpnioptout/InitiateCPNIForm.action
It keeps throwing the error message 'ECPNI0110: We're unable to find your account. Please call a representative at 1.800.288.2020'
It really gives a feel that ATT intentionally makes it harder to opt out