One number In arrears and the other a modern pay in advance
I want to move the forward paid number to my wife’s att account but I’m told I cannot becuase of an accounting and billing issue you have with one account being old and one new. There are MANY posts on this topic dating back 2.5 years at least.
I was told today after 6 hours of calls and waiting my only option Is to go to a competitor and then bring the number back to the account I want.
1. that is absurd
2. it forces me to pay the for the reminder of the next program in advance just to move a number to another ATT account.
Is this truly the solution you want your customers to take. Becuase if so I assure you most wont be coming back.