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Contributor

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3 Messages

Tue, Mar 6, 2018 4:42 PM

Old Billing/call log statements

Been trying to find an answer but is there a way to get the call logs and billings statements from 5-6 years ago? 

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Accepted Solution

Official Solution

sandblaster

ACE - Expert

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38.2K Messages

2 years ago


@omega2125 wrote:

Thanks. I spoke with customer service and they stated I would have to get a court order in order to get my old statements.


Try again. Unless you are not the account owner, that is false. You do not need a court order to get your own statements. Make sure you ask for a bill reprint and specify you want the detailed bill with call logs.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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75.5K Messages

2 years ago

Yes, by contacting ATT directly. Paper copies can be sent at $5 per statement 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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3 Messages

2 years ago

Thanks. I spoke with customer service and they stated I would have to get a court order in order to get my old statements.

Contributor

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3 Messages

2 years ago

Thanks sandblaster that did it.