Contributor
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2 Messages
Number not elible to transfer
Good evening, I am trying to transfer my phone number to Google Fi. I have called AT&T and Google Fi. I paid off my line in full and I do not owe anything on the line, but when I try to transfer it says that my number is not eligible to transfer. What should I do?
formerlyknownas
ACE - Sage
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110.7K Messages
4 years ago
Do you have your account number and security code for your AT&T account? You must have these two things in order to port your number to another carrier
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OneEyedTurkey
Contributor
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2 Messages
4 years ago
I do have both and have verified with AT&T support.
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formerlyknownas
ACE - Sage
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110.7K Messages
4 years ago
Why is Fi saying they can’t port? Your number must be active. If you let your plan expire, you can’t port.
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ejp10613
New Member
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3 Messages
2 years ago
I really want to know what providers cannot be ported to AT&T. Is there an official list we can follow. I have gone to 2 stores and they told me that we can port all my numbers and my family has different providers all over the U.S. and I was unable to port all the numbers when your salespeople said it was portable. I had to cancel the entire account for 10 lines
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MicCheck
ACE - Expert
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13.3K Messages
2 years ago
Why did they tell you the port didn’t go through? What carriers were to number in question in service with?
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