Contributor
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2 Messages
"No Service" appeared after update
Repeated notifications on my I-phone 5S to "update carrier settings". Ignored several, then clicked "update settings". Now I have no service. I am at home and have always had service here. How do I resolve this issue?
Can't use chat as I have no service to receive verification code.
Can't call customer service as I have no service.
Argh!!!!!
Accepted Solution
Official Solution
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi @Cannonbeach
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MicCheck
ACE - Expert
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14.1K Messages
8 years ago
Have you restarted your phone? I had a similar problem with my iPhone 6 last week and a restart fixed the problem.
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Cannonbeach
Contributor
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2 Messages
8 years ago
Thanks for the info. Appreciate your taking the time.
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cheeese
Tutor
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7 Messages
8 years ago
Useless - doesn't work
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AxonJaxon
Contributor
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1 Message
8 years ago
The same update caused the same issue on my galaxy S5. It updated, and then failed to find the network. I was on vacation in Fl, and I took it to the AT&T store there. They tried to reboot this and saw the same thing as I did, and told me I was out of luck and they could not help me.
Very useless.
I saved my data, and restored the phone to the factory settings and this restored the operation. However, today, the update was re-applied and my phone is again useless.
Time to look for a new carrier.
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ckasper
Contributor
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2 Messages
6 years ago
Having the same issue, tried every "fix" you have listed. nothing works, its been days since I have had service on my phone now.
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MiMiof3
Contributor
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1 Message
5 years ago
Me TOO! SO irritating, considering I have been with AT&T exclusively for many years. Tried all of the “fix” suggestions to no avail. Guess I’ll have to drive the 80 miles to my nearest Apple store to see if they can help my iPhone 6S plus. Also, I have not installed the 12.1.2 update because some have reported problems after installing it. Can anyone advise me concerning this update? Should I update and hope it helps without creating other issues or wait until this current issue is resolved???
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