G

New Member

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2 Messages

Thu, Sep 9, 2021 4:32 PM

NFL Sunday Ticket iPad App

How do I select “Precise Location” on the NFL Sunday Ticket on the iPad app?  I am having problems accessing the streaming.  

ATTHelp

Community Support

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192.1K Messages

10 m ago

Hi @gkwilecki22, here to help.


You will need to activate the "Precise Location" of the device itself to watch the games through the app.


To turn location services:
1.From the home screen, go to "Settings"
2.Find "Location Services"
3.Then, tap "Location Services" to switch on or off.


Once that's done, to enable Precise Location through iPad for the app:
1. Go to "Settings"
2. Go to the "Location Services" option. 
3. Search for the NFL SUNDAY TICKET App.
4.Once selecting the app, search for the option "Precise Location" and turn it on to be able to stream live games and other select content.


Close and open the NFL SUNDAY TICKET app and you should be able to stream the games.


Let us know if this helps.


Juan, DIRECTV Community Specialist.

New Member

 • 

2 Messages

10 m ago

Thank you. The NFL Sunday Ticket app is not listed under location services. I have searched and searched but it is not listed. The NFL and NFL Network apps are listed but not the Sunday ticket. I have deleted and reinstalled the app, but no luck. Any ideas?  

ATTHelp

Community Support

 • 

192.1K Messages

10 m ago

Thanks for bringing this to our attention, @gkwilecki22


As an alternative, review and confirm the operative system of your device and application are updated. After that check again for the app.


By any chance, have you tried using the app on a different device and the same issue is experienced? You can check the compatible devices with the NFL SUNDAY TICKET app.


Let us know how it goes.


Juan, DIRECTV Community Specialist.

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