Next step, Better Business Bureau
So, I was a Verizon customer, never had a problem. Had an in-home representative come in from AT&T and promise me the moon and stars, so to speak. We traded in two phones. We were suposed to get
One phone free
One phone 50% off
And the remaining balance of a Verizon phone paid off.
50% off a phone
Nothing else. I have called...repeatedly. And get the run around every time. They are going to fix it and never do.
I would never reccomend AT&T to anyone. How sad that they feel the need to RIP people off.