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WavyCap99's profile

4 Messages

Thursday, November 30th, 2023 12:01 AM

New Wireless Service SIM Cards Coming

I just signed up for four lines to be transferred from Verizon to AT&T. The four phones we currently have are unlocked and we are not buying new phones. I note on my order details that the SIM cards are named:

SIM VAR VAR UICC I 3

SIM VAR WHP LOCK SIM UICC I 3

SIM VAR WHP LOCK SIM UICC I 3

SIM VAR WHP LOCK SIM UICC I 3

Does the name LOCK mean that this SIM card is going to lock our devices? If so, this doesn't seem right. Just cuirous why the names of the SIM cards would be different.

Accepted Solution

ACE - Sage

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116K Messages

3 months ago

Ok great. Thank you for the reply. Our phones are all purchased directly from Apple and currently coming from Verizon to AT&T. They are not SIM free.

If those phones were not purchased a SIM free devices, they have to have served out their 60 days of service on Verizon, and you should make sure they are unlocked before transferring your service from Verizon to AT&T or the phones will be useless.

On iPhones you can check this unlock status in settings, about phone, SIM status. It should say "no SIM restrictions".  If it still says Verizon instead of no sim restriction your phone is not unlocked yet 

Will they still be locked for the 60 day period?

If Your phones have already gone through Verizon's 60-day lock policy they cannot be locked by another service provider, so NO.

Also, what is the rationale for locking the phones for 60 days? Seems unfair.

The purpose of locking carrier financed phones or flex activation phones has 2 reasons.

 1.    For postpaid financed phones it is to prevent fraud

  2.  Phone's sold for prepaid or with a discount for activation are allowed to be locked by the service provider for up to 12 months per FCC, so that the service provider can make back their money off of giving you a discount on the phone by selling you service, which is their product.

Accepted Solution

Community Support

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229.8K Messages

3 months ago

Hello there,

Thank you for reaching out to us. We understand that you are looking to know information regarding the device gets locked when using the Sim. We are glad to help you with the details.

Thank you, Ace, for looking into the concern and providing a solution. As mentioned by the Ace If the phone is unlocked you can use any compatible Sim, and it will not lock your device. If you are getting a new service from our end the device will be locked for 60 days as per the policy.

Do let us know if you have any other concerns so that we can assist you accordingly.

Thank you for contacting AT&T Community Forums.

Kevin, AT&T Community Specialist

ACE - Sage

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116K Messages

3 months ago

If you bought phones, for example unlocked phones directly from Samsung, or SIM free iPhones from Apple, they cannot be locked.

Whatever that order means, it has nothing to do with whether your phones are locked or unlocked.

AT&T can only lock phones  purchased from a third party retailer and our subject to a US flex activation policy. IPhones are.

    So if you purchase iPhones from Walmart, Target, Best buy, Costco etc at full price, the first SIM card you stick in the phone will cause the phone to be locked per that carrier's lock policy.

    Verizon policy is 60 days after which the phone is automatically unlocked. AT&T's policy is also 60 days, after which you must request the phone the unlocked

More information on your phone might be helpful in giving you a more concrete answer

4 Messages

3 months ago

Ok great. Thank you for the reply. Our phones are all purchased directly from Apple and currently coming from Verizon to AT&T. They are not SIM free. Will they still be locked for the 60 day period? Also, what is the rationale for locking the phones for 60 days? Seems unfair.

(edited)

ACE - Master

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10K Messages

3 months ago

The rationale is that AT&T wants to squeeze at least two months of service out of a customer before they are able to ditch AT&T for elsewhere.

If the phones you bought from Apple come factory unlocked, they will stay factory unlocked.

14 Messages

3 months ago

Like you, I left TMO and returned to AT&T (long story) several months ago. Even though both of my phones were unlocked (purchased from Samsung), I still had to acquire a PIN from TMO to allow me to accept an eSIM from AT&T. So changing carriers still involves a few hurdles that have nothing to do with being carrier-locked.

4 Messages

3 months ago

Oh. When you guys are referring to SIM free, you mean that that they were purchased without a SIM — not that they were phones that are eSIM only. Is that correct? All of our phones were purchased from Apple, without a SIM card, but they are not eSIM only. 

ACE - Master

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10K Messages

3 months ago

SIM free means it doesn’t come with a SIM.

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