New Sim blocked and suspended
I bought a travel sim 2 days ago when I arrived in Santa Barbara. It doesn't work and the sales staff were unable to help. I can't call 611 because I get the message that wireless is temporarily suspended, and when I try to phone anyone else I get the message "you have dialed a number that is blocked for your plan". I'm very annoyed because I can't use my phone at all and have paid for no service. Please help.