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J

New Member

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1 Message

Wednesday, November 4th, 2020 12:48 AM

Need Full Usage Bill Reprints for 2013 to 2015 for an old mobile phone

I need to procure my wireless phone statements (with call and text message details) for a line that is now closed.  The records are older than what would be available online.  I need all months for the years 2013, 2014, 2015.  I have tried calling and using support chat and have not been able to resolve this need yet.  Many thanks in advance.

Accepted Solution

Official Solution

ACE - Sage

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117.1K Messages

3 years ago

By the way you were asking for a bill re-prints. 
The first one is free but the others will cost you five dollars per bill. You’ll have to make sure to request full usage report 

ACE - Expert

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24.2K Messages

3 years ago

This is not an official AT&T Support forum. It is for customers helping customers only. Support does not read nor respond to posts here. Unfortunately this is something you'll have to work out with AT&T directly, not here.

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