
New Member
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1 Message
My phone won't make or receive calls.
I paid bill last week. One phone on my plan is fully active; the other cannot make or receive calls or texts.
Main number (working): [EDITED]
OTHER NUMBER (NOT WORKING): [EDITED]
[EDITED per Community Guidelines - Removed Personal Information]
formerlyknownas
ACE - Sage
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111.2K Messages
2 years ago
What phones are you using?
You must have an AT&T branded or an unlocked off the list or you can't use the phone.
https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf&ved=2ahUKEwj2m6-ek6DyAhUMZd8KHYxaAAUQFnoECAQQAg&usg=AOvVaw1C5znQishzVLbCB1H7kNIA
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