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bgcoffey's profile

Contributor

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3 Messages

Thursday, July 19th, 2018 5:43 AM

my phone or account was hacked into and I need advice on what options I have!

my phone or account was hacked into and I need advice on what options I have! Phone was being used to send messages and some of my photos were stolen from my phone and used. Im backing up my phone now and plan to wipe before I go to bed. I'm also going through all my online accounts no matter what they are and resetting passwords and turning on 2FA on the ones that offer it! headed to AT&T store in the morning. Need to get this fixed and my account reset so all the hacked usage and data is not tied to me. PLEASE HELP ME!!!

ACE - Sage

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104.3K Messages

5 years ago

Would need more information on how?  Usually a phone is not hacked, but the email related to it is.  This does give access to everything related to that email.  Google photo, or iCloud.  This means cutting off access can be achieved by changing your password and adding 2 step authorization.  

 

Contributor

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3 Messages

5 years ago

My phone was used to send out text messages to others. Using some of my photos! Happened alot last night! Need to know if i need another sim. Maybe they duplicated my sim somehow. Going to try to reach out to ATT soon after they open!

ACE - Sage

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104.3K Messages

5 years ago

Are these texts on your phone?

iphone?

 

Contributor

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3 Messages

5 years ago

I went through and wiped my phone after i went through and changed all my passwords online last night! I went ahead and changed all my accounts not knowing which one or ones they got into. I did have the texts but i dont now because they were not appropriate and knew someone must be in. I knew wiping would get rid of their access. ATT account is going to show the hacked sms and mms messages but they are not me. No sure if i need another sim card to protect myself or if wiping my phone and changing mynpasswords cleared it up. Just want to make sure.
sandblaster

ACE - Expert

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62.2K Messages

5 years ago

What you describe sounds impossible unless you use ATT Messages or you have an iPhone that had text message forwarding set up. Those are the only two possibilities I can think of. If your ATT Messages account was hacked, someone could send texts from any device appearing to come from your phone. With text message forwarding, texts can be sent from another iOS device but that device must also be using the same iCloud account. It is extremely unlikely it was a cloned SIM card. I don’t believe two identical SIM cards can be registered on the network at the same time. Since you’ve already reset everything, it may not be possible to determine how it was done.

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