Contributor
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2 Messages
My data for the month was used up in 2 days.
I understand that data usage is reported hours or even days after it is used. However, my high speed data usage has been lasting for much, if not all, of any given month. Today is October 3rd, yet somehow all my high speed data for the month of October has already been used and my data habits haven't changed at all. I have the following 2 questions:
1.) Is it possible that someone has found a way to hack my phone and steal my minutes?
2.) How can I view the details of my data usage since October 1st when my high speed data was reset for the month? Something is definitely wrong here!
Kupp-o-Koffee
Contributor
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2 Messages
5 years ago
FYI, I got text alerts warning me of my HS data usage today at 3:10AM when it was 25% used, at 3:11 AM when it was 75% used and at 3:11 AM when it was completely used up. This is what was most suspicious for me. NOTE: I know that the time of the reports doesn't reflect the time it was used but I was on Wifi most of the time since 9/30 through 10/3.
I'm really miffed about this!
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QuarryRye
Master
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3.2K Messages
5 years ago
No one here can tell you why you used so much data, and neither can AT&T. However, it's almost impossible for someone to use their data the exact same way every day, let alone every month.
1) No, there's no way to hack the data usage on a smartphone. 2) When the bill generates, you'll be able to see the usage. However, your phone's data settings would also show what's been using the data. Check the data settings on your phone to see what apps used up the data and make adjustments accordingly. Also check your Wi-Fi settings to make sure your phone is actually connected.
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