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Contributor

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2 Messages

Thu, Feb 21, 2019 2:16 AM

Mobile Share Value plan change to lower data

Can I change from my existing Mobile Share Value plan to a Mobile Share Value plan with lower data.  In particular, with the March increase, which will double my monthly data from 15 GB to 30 GB with an increase of $10 billing, can I downgrade to what is now the 8 GB plan but will be a 16 GB plan at a lower cost?  Or can I only change to one of the newer plans that do not have overage charges, but cost more?

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sandblaster

ACE - Expert

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35.9K Messages

a year ago

Since you are on a grandfathered plan, you can only change to a current plan. They won’t let you make any changes to the grandfathered plan. I hadn’t heard of an increase to Mobile Share Value, I just left that plan two months ago. They increased prices and doubled data on Mobile Share Advantage last year, are they doing the same thing to Mobile Share Value now? @lizdance40, I know you have that plan, can you confirm?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

a year ago

Yes, they are now making this change to regular Mobile Share Value plans.  See att.com/msvupdate.  Thanks for the info about the freeze within MSV for grandfathered plans.  One way or the other AT&T is going to get more money out of me for services I don't want.  

GLIMMERMAN76

ACE - Expert

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19.2K Messages

a year ago


@sandblaster wrote:

Since you are on a grandfathered plan, you can only change to a current plan. They won’t let you make any changes to the grandfathered plan. I hadn’t heard of an increase to Mobile Share Value, I just left that plan two months ago. They increased prices and doubled data on Mobile Share Advantage last year, are they doing the same thing to Mobile Share Value now? @lizdance40, I know you have that plan, can you confirm?


she is on a dbl data promo already I wana see what they are going to do.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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72K Messages

a year ago

I’m not seeing a notice on my bill.  I’m on a 15 gig plan with 5 gig bonus at the $100 rate.  It they bump me up, I’m fine with it.  Could have used it this month.

 

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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72K Messages

a year ago

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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