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andrewbush50's profile

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Sunday, May 8th, 2016 4:26 AM

Mail In Payment Arrangements

I have a question  I set a payment arrangement for the 5/8 ( today) a few days back and I just put the check in the mail today (7th) after the mailman already passed, will my services be ok while my check is being mailed to att? 

 

I have been told a few times that when I select mail in payment that the system gives us a 5-7 day leeway for mail to travel. Is that right?

Community Support

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15.2K Messages

7 years ago

Hello @andrewbush50!

 
Thank you for posting your question.
 
I’m afraid we can’t guarantee the service will not be suspended if we receive and process the payment after the day of the agreed payment date.
 
Please keep in mind when making a payment arrangement, you are agreeing to pay the balance on the day you specify and your wireless service may be suspended and a reconnection fee charged if the payment has not been made by that date.
 
For more information on payment arrangements, please visit us at https://www.att.com/esupport/article.html#!/wireless/KM1025834
 
For fastest payment, you can pay your bill either online at www.att.com , the MYATT app, or visit your local AT&T company store.
 
To locate your nearest store, please click on store locations & appointments on the upper right of this site.
 
If this helps, please mark this post as solved.
 
Kevin, AT&T Community Specialist

 

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