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dsdaughtry's profile
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The 5th element!



14 Messages

Wed, Sep 11, 2019 4:39 AM

Live Chat Closes an Hour Before Actual Close?

I am unsure whoever regulates customer service issues at ATT. However, if ATT places a "Chat with AT&T" button and prints acceptable hours at least have the common courtesy to abide by the terms of your own services. It is utterly ridiculous and sloppy to post various closed messages (as posted by AT&T and screen captured my me) deflecting basic consumer assistance. Is this the future of AT&T services? Hopefully, it is something that may be reasonably addressed so that it does not happen again? 





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It looks like somebody just didn't update the website. It's not the end of the world or AT&T.

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