Line Suspended Because I Switched Phones
Like many people, I own multiple smartphones, and I occasionally switch between them for variety. Today I discovered that doing so caused my line to be suspended. I had to get on a call with customer service to resolve the issue, and they said this is some fraud protection measure. Now, every time I want to switch my sim card to another phone that I ALREADY OWN I have to contact At&t to activate it? This is absurd. Please explain this policy to me as I've never heard about it, and I would like to opt out of it.