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Mon, Jun 1, 2020 1:42 AM

Line passed away

About a month and a half ago a line on my At&t wireless plan got an upgrade. Unfortunately he passed away a couple days ago. I'd gladly send the phone back but no idea what happened to it or where it could be. I've seen information about death of the account holder but nothing about this. Any help is greatly appreciated.





11.5K Messages

a month ago

unfortunately if the phone account wasn’t in his/her name you are still responsible to satisfy all the requirements

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ACE - Sage


76.4K Messages

a month ago

AT&T does not want the phone back after 14 days. Your best bet is to sell the phone and use the funds to pay off the upgrade.
Very sorry for your loss.

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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