Issues with ATnT's promotion plan - NEED HELP
I have been having issues with ATnT's promotion plan per which I can get a Google Pixel 4 64GB for $10/m once I upgrade my phone and switch to ATnT's unlimited plan along with having the phone via ATnT Next (30 months).
I did all the required changes to my account for this and for the 1st couple of months was charged $10. However later, instead of $10 I am being charged $28. After multiple calls and chats with ATnT representatives I have been repeatedly assured that the issue will be fixed and I will be charged $10 however every month I see $28 being charged. I end up spending lots of time trying to explain the issue to the representative every time with no resolution in sight.
I did let the representatives know about the evidences I have (screenshots) with regards to the offer however they did not have a way for me to send it to them. Thats the reason I came to this forum. Have attached all the Legal Terms of the offer in this post.
Hope someone can guide me to a better and quicker way to get this issue resolved.