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ASKOV's profile

Contributor

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2 Messages

Thursday, May 15th, 2014 7:53 PM

Closed

Is this message from 11113000 real?

I want to know if this mesage is from AT&T, or if it is a spam message.

 

AT&T Free Msg: ACTION REQUIRED. As of 6/16/14, network charges in your area may result in interruption of your wireless service. Please call 866.***-**** or visit an AT&T store to select a FREE replacement phone to maintain your service & take advantage of network imporvements. No annual service contract req'd. Offer expires 7/15/14.

 

[Edited to comply with Guidelines - removed unverified phone number]

 

 

 

This conversation has been merged. Please refer the main conversation:

Received a text from 11113000

Accepted Solution

Official Solution

Former Community Manager

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10.4K Messages

9 years ago

 

Hello @CheckLegit 

 

You can always call AT&T's main customer care number or stop by the store to make sure you're talking to the right people. The main number is 1-800-331-0500 or 611 from your cell phone.

 

Thank you,

Dmitriy

(edited)

Expert

 • 

12.2K Messages

10 years ago


@ASKOV wrote:

I want to know if this mesage is from AT&T, or if it is a spam message.

 

AT&T Free Msg: ACTION REQUIRED. As of 6/16/14, network charges in your area may result in interruption of your wireless service. Please call 866.***-**** or visit an AT&T store to select a FREE replacement phone to maintain your service & take advantage of network imporvements. No annual service contract req'd. Offer expires 7/15/14.

 

[Edited to comply with Guidelines - removed unverified phone number]

 

 

 


similiar question answered here

 

http://forums.att.com/t5/Wireless-General-Care-and/Is-text-from-11113000-legit/m-p/3979400#U3979400

Contributor

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4 Messages

9 years ago

Hi,

I received the same text message from the 11113000 number which claimed to be from AT&T. I called their 866-xxx-xxxx number and the person on the phone said that AT&T is upgrading their wireless services to 3G [or 4G whatever] in my area [Houston TX] and my current cell phone won't work [I am not sure but mine is old phone not smartphone or iphone, so she seems to know some facts]. She said they could send the new replacement phone for free to my mailing address. Then she asked me for the account name and the last 4 digits of the social security number of the wireless account holder. I was hesitant to give the info and so handed up politely. 

 

The deadline to get the free replacement phone is Nov 30th. 

 

Can someone tell me if this is Really legit? Appreciate.

 

Thank you.

Contributor

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4 Messages

9 years ago

Thanks Dmitriy for your reply. I called the customer care number and they verified that the text message was legitimate. Great!

New Member

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4 Messages

4 years ago

Great, my message does say AT&T Free Msg:, therefore it was sent from a short code computer from AT&T, correct?

Former Moderator

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697 Messages

4 years ago

Hi @thebest2come

 

Thank you for sharing your concern.

 

As per AT&T Community Guidelines, we will have to close this thread, as it is 6 years old. We would request you to post it as a new conversation.

 

Have a great day!

 

Regards, 
AT&T Moderator

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