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itz._.ethen's profile

Tutor

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7 Messages

Sat, Nov 2, 2019 4:52 AM

iPhone X that doesn't belong to me was reported as stolen?

Hi, so I just randomly got this phone call from at&t. here's a transcript of the voicemail they had left.

IMG_3261.jpg

My family has 4 lines and none of us owns an iPhone X. (not xr, xs, etc)

This is very confusing because my phone number was blocked from network use three months ago since someone reported a phone attached to my number as "missing."

My phone never went missing because it never left my sight. What could've happened, and should I be worried?

1 Attachment

ATTHelp

Community Support

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180K Messages

2 y ago

Hi there @itz._.ethen,

 

Thank you for bringing this to our attention!

 

You should receive a message from us shortly requesting more information.

 

Chasidy, AT&T Community Specialist

ATTHelp

Community Support

 • 

180K Messages

2 y ago

Hi there @itz._.ethen,

 

Did you give the number a call back? Is your phone number still inactive? Can you provide us with your phone number? Are you the authorized account holder? If not, please have the account holder reach out for further assistance.

 

Here to help!

 

Chasidy, AT&T Community Specialist

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