iPhone is paid off but account was closed years ago
AT&T cannot unlock my paid off phone because they cannot find my wireless account which was closed in 2019.
I do have the imei number , passcode and previous account number too.
I don’t know how my old AT&T account is not in AT&T database. That sounds weird.
Store people asked me to get it done online and online guys can’t find my old account - did I do anything wrong being your customer , AT&T ?
Any help is appreciated here.