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Ait001's profile

1 Message

Friday, April 12th, 2024 7:20 PM

International bill

My bill increased even though I received a message saying I had no additional cost for data calls and text while traveling in Latin america

ACE - Expert

 • 

14.3K Messages

1 month ago

What country(ies) were you traveling in? Did you call international numbers while you were in the US?

ACE - Sage

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117.6K Messages

1 month ago

That information seems to be that you are being billed for international calling charges, not roaming.   

Check your usage report and see if you're being billed for calls from USA to non USA numbers, or Wi-Fi calls to non-US numbers  

   Wi-Fi calls always appear as if you were in the United States. That would be consistent with being charged with international calling, aka long distance calls from the USA to a foreign country 

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