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J

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Wed, Dec 2, 2020 8:43 AM

Installment plan won’t come off

Hi I was hoping to get help , so I bought an iPhone 12 pro then returned it and everything went smooth then I got the 12 pro max but had to cancel it and apple did and refunded me there part but after 20+ call both att and apple att doesn’t know how or won’t take of installment plan for phone I don’t have . I show them proof of return everything but they give me run around. I contacted the fcc but hoping to get sorted out quick as it’s been over a month. Anyone have helpful informed 

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