Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need help understanding your bill?
conorod's profile



1 Message

Saturday, August 10th, 2019 4:41 PM

In store experience


I visited this store ( this morning (8/10/19) with my mother in-law to help her upgrade her phone. I dealt with multiple members from the store.

- Sarah ***** (Assistant Sales Manager) was one of the rudest customer service reps I have ever dealt with. 

- Yasin ***** and some of his other colleagues were super helpful in resolving my questions and we ended up working with him to upgrade her to a new iPhone XR.


I would question why you have a store manager who is so poor in customer service and clearly does not interacting with customers. Happy to provide additional details of the experience if you want to contact me.

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]



No Responses!
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.