Military Appreciation: Exclusive savings for military, veterans, and their families!
Help for account, billing & more
B

New Member

 • 

1 Message

Wed, Jul 28, 2021 4:12 PM

IMO Account 'Inactive' Need Help

I recently noticed my IMO discount stopped on my last two bills. It looks like there were email verification messaged that were going to my junk mail so I didn't see it until it was too late. I have since logged in and verified my email address, but it now shows 'account is inactive, please reach out to field representative for support'. How can I go about re-activating my IMO as well as get credited for the last two bills that I was overcharged? Thank you

sandblaster

ACE - Expert

 • 

57.4K Messages

10分前

Call ATT or reach out to whatever a field representative is. This forum is not customer support, no one here has access to your account.

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.