IMEI not recognized on Galaxy S7 Active
I was an ATT customer for (15?) years. Recently switched carriers. I dropped my new Galaxy S20 and it won't take a charge. While that is being repaired (which will take some time because I am ordering several new phone's worth of tools $ to DIY), I need a phone, and would like my old Galaxy S7 to work with my sim card. Thank you for any help. I do not have a phone to call AT&T customer support, only laptop. I realize the Galaxy S7 was an AT&T exclusive, but it is old and I used it on an AT&T network for many years. Please help me, I need to be able to receive phone calls ASAP. IMEI was originally included in this message, but then I realized this is a forum post and not going directly to AT&T. I'm just going to try every outlet I can from a laptop computer until something sticks.