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Fri, Aug 7, 2020 5:23 AM

I was just provided a verification code I didn’t request, what do I do?

I received this text unprompted from the number 354-33:


”AT&T msg: Use this one-time verification code to complete sign-in: [REDACTED] We'll never call, email, or text you for this code.”


What should I do?


Brand User

Community Support


144.9K Messages

6 months ago

Thanks for letting us know, @Bananananate.

We understand how alarming it may be to get an unsolicited verification code. If you get a suspicious email or text, do not reply. Call 611 and ask for our Fraud Department.

We encourage you to check out Alerts & Reporting Prevent PIN Fraud Scams for additional information. Please let us know if we can provide additional support. Take care!

Keny, AT&T Community Specialist

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