Contributor
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2 Messages
I signed up with promotion from AT&T to sign up for Autopay for $50.00
I signed up with promotion from AT&T to sign up for Autopay for $50.00 on January 2016. I have called 2 times every month. Every months is waiting for 30-40 minutes. Agents don't know anything. They ask for email they have no record of previous call/chat its frustrating when will I get my card? its May! 4 months after the initial promise
ATTHelp
Community Support
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224.8K Messages
7 years ago
Hello @furstratedana,
I am sorry you are having issues getting your Autopay promotion. It will be my pleasure to help!
I would like to look into this deeper; I am sending you a private message to your Forum’s Inbox to gather more information. Please be on the lookout for my message!
Thank you for reaching out to the Community Forums! Have a fantastic day!
Katie, AT&T Community Specialist
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