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PatsyKB51's profile

Tutor

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4 Messages

Fri, Jan 1, 2016 11:22 PM

I need to remove an iPad from my plan

I have a family plan that has just 2 ipads on it.

We are getting rid of 1 ipad and I need to REMOVE IT from the account.

 

HOW can I do this?

 

Tutor

 • 

4 Messages

7年前

to be clear, I need to remove 1 USER - my husband (and his iPad - he's on Verizon now, lucky guy). 

 

ATT keeps asking me for my Mobile Number associated with my account. Don't have an AT&T mobile number anymore. 

 

They are NO HELP.

ACE - Sage

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98.8K Messages

7年前

Do you have any phones on the account and who is the account owner?  The account owner can cancel the line the iPad is on.  

Send a message to @ATTMobilityCare for help with the account.

 

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