Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
Need help understanding your bill?
Madkalibur89's profile

New Member

 • 

2 Messages

Sunday, April 9th, 2023 11:55 PM

I need data records going back to 2021

​I need records of talk/text/data from January of 2021. How do I go about requesting those as the records I can access on the app don’t go any further back than December/January of 2022. ​
​thank you kindly ​

Accepted Solution

Official Solution

ACE - Expert

 • 

26.1K Messages

6 months ago

You can call CS to request bills further back than 16 months.  There is a $5 charge for each one.

Bear in mind that AT&T does not keep text content.  Detailed bills will only list dates, times & numbers.

New Member

 • 

2 Messages

6 months ago

Thank you so much for the prompt and helpful reply!:) 

Not finding what you're looking for?