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Fri, Mar 23, 2018 3:57 PM
How do I get a phone record from 2 yrs ago? Of a particular phone call and time?
ACE - Expert
2 years ago
@Constructive ATT has phone records back at least 7 years, maybe longer. @pennye You need to call and request a bill reprint. Make sure you ask for the detailed call records, otherwise you will just get the billing details. As noted, there is a $5 charge for each bill reprinted but you get one free reprint per year.
@donatovera No, you can not. ATT only has the last 16 months of call records online. For anything older, only the billing information is available, not the detailed call logs.
you would need to know the exact month of the call then call and ask for that month, they will charge you 5.00 for the past bill if they even go back that far.
CAN I GET DETAILED CALL RECORDS OF xxx-xxx-xxxx
ALSO DETAILED CALL RECORDS OF xxx-xxx-xxxx
JUN 2016 [edited for privacy – please do not post personal information]
And you surely arent going to get anything here in a public forum you need to call in and prove you own the numbers, if you dont own the numbers you wont get anything
10 months ago
So sorry to bother you about this question but you had said to someone that it is possible for them to get their call history for up to 7 years ago? But, as I look at other posts from other people, they have said 16 months is the limit.... I have to be able to show proof in court that a conversation did take place between my friend and my ex district manager in the year 2017. Is that a possibility? Thanks for your time
@earechiga0803 Sixteen months is all you can get online. For anything older than what is online, you must call and request a bill reprint. You need to specifically ask for the detailed call logs but whether or not ATT can provide them is unknown and may depend on how far back you need.
@earechiga0803, we always thought 16 months is the limit; but another customer recently said they received call details farther back. It’s certainly worth a try.
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