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The epic new Samsung Galaxy S21 5G is available for preorder now!
G

New Member

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1 Message

Thu, Dec 3, 2020 9:38 PM

I did the trade I phone 8 to 12 and promised 5G

My phone only allows 4G, why is that when I switched to 5G promo you had running? 

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sandblaster

ACE - Expert

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45.9K Messages

2 months ago

Did you also get a 5G plan? 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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81.5K Messages

2 months ago

The phone has it.  But that doesn't mean you're on a 5G plan, and it also doesn't mean you're in a 5G location.

It's still new, and mostly in congested city areas. (reminds me of when LTE was first out) 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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