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2 Messages

Sat, Jul 4, 2020 2:18 AM

i cant submit a new unlock request

Request number: NUL424092973939 

the stauts  of  the  request is  pending ! what can  i do ?


Brand User

Community Support


140.3K Messages

5 months ago

Hi @fsm015891,


Thanks for reaching out! We'd love to assist.


Please let us know when you submitted the unlock request. Typically, it takes up to two business days for us to respond to your unlock request. Also, make sure your device meets our eligibility requirements as well. 


We look forward to hearing back from you!


Collin, AT&T Community Specialist

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