How to get the PUK code – Instructions from AT&T
If you locked your SIM and do not remember the code, we have you covered.
How to unlock a SIM with a PIN Unlock Key (PUK)
- Go to your account overview within myAT&T and open the My Wireless section
- Scroll to My devices & add-ons and choose the device that needs a PUK code
- Select Manage my device.
- Under See device options, select Get your PIN unlock key (PUK).
Be Careful - PUK2 or PUK blocked call operator
If you enter a wrong code 10 times in a row, the SIM card permanently locks, and you will need to get a new SIM. Chat with us to and we can help!
ChrisZ, AT&T Community Specialist
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