Contributor
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How to get Account Number for Prepaid ?
As per the help, I'm supposed to call 611. But no menu item to get Account Number nor account information. Also no easy way to talk to a representative.
Contributor
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1 Message
As per the help, I'm supposed to call 611. But no menu item to get Account Number nor account information. Also no easy way to talk to a representative.
Accepted Solution
Official Solution
ATTHelp
Community Support
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221.6K Messages
5 years ago
Greetings @aravindmr!
After dialing 611 please press 6 on the keypad to arrive at the More Options menu. Press 0 to speak with a representative then press 2. Answer a few questions and a representative will assist you with obtaining your account number.
Let us know if this helped.
Lar, AT&T Community Specialist
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