Let AT&T help you elebrate your dad with Father's Day Gifts that connect us.
Need help understanding your bill?
mjaybran's profile

New Member

 • 

1 Message

Monday, January 23rd, 2023 2:03 PM

How to Find an Old Account?

I am trying to find out what year I had an account with ATT. It has been at least over 10 years ago that I had one. Is there anyway to find this information out or does it get removed from the system after so many years?

Accepted Solution

Official Solution

ACE - Expert

 • 

64.7K Messages

1 year ago

ATT keeps billing records for 7 years. Anything older than that is gone.

ACE - Expert

 • 

14.4K Messages

1 year ago

AT&T keeps records for 7 years.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.